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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Whitaker

James Whitaker

February 19, 2026

5  out of  5
rating by James Whitaker
"We've been with State Farm since we acquired our home in Ludington more than 5 years ago.
Although we have never made a claim, Jessica Wygant was always ready to help whether it was answers to questions or suggestions to improve our coverage.
THANK YOU, JESS hopefully we will do business again...wishing you health and happiness.
Jim & Anita Whitaker 🏠🚗"
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Jeffrey Ostberg

February 7, 2026

5  out of  5
rating by Jeffrey Ostberg
"Very responsive. Easy to understand. Much better price than my prior insurance. Great local agency in town. David was great at checking in and following up with my initial web request, and having the transaction completed very quickly even with busier than usual week I had."
We responded:
"Hello Jeffrey, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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Danielle Carnahan

January 26, 2026

5  out of  5
rating by Danielle Carnahan
"I won't lie or sugar coat anything, Ive been a difficult client and this office has gone above and beyond to explain things to me, even multiple times and multiple ways sometimes, lower my bill, and meticulously handle my case with close attention to detail. Answering 100s of questions and texts promptly and informativley. In-person appointments whenever I have requested. Im more than pleased with this office. I have 4 kids, 2 of them are already teenagers, they'll be driving within 2-3 years and going with State farm as well. There's no one else Id want or trust handling my teenagers insurance. This office is The Best. I mean that in every way. Special shout out to Manuel. A dedicated agent, and loving father, family provider. He has handled the worst like a pro. Sir you deserve a military patch and a 💜 for that one. 🫡
This is the agency for me and mine.
Tried and true. Red white and blue."
We responded:
"Hello Danielle, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
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Michele Wade

January 23, 2026

5  out of  5
rating by Michele Wade
"The entire crew at Brad Chapman State Farm agency in ludtington, are always helpful and available for any ??you might have, glad to have them on my side! State Farm IS THERE!!bless you all!"
We responded:
"Hi Michele, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future."
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Gordon Jacobson

December 22, 2025

5  out of  5
rating by Gordon Jacobson
"Very Helpful people who are Freat Help Jessica and Miguel and David are lot's if help"
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Noelle Plasterer

December 18, 2025

5  out of  5
rating by Noelle Plasterer
"Jess, David, and Miguel have all been so good to me! 💗 I appreciate you guys for taking care of all my insurance needs!"
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Austin Troyer

November 20, 2025

5  out of  5
rating by Austin Troyer
"David is a really really good dude. He really went the extra mile when it came to getting the insurance. With him you’re not just a number it’s personal, and he takes his job very seriously."
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Sherman Morse

October 22, 2025

5  out of  5
rating by Sherman Morse
"We were struggling finding auto insurance that was a good fit for us. After talking to many other companies, who weren’t willing to put in the hustle, David Gundersen went above and beyond. Not only did we find auto insurance that worked for us that day, but David secured us other great services to boot. Thank you for your willingness to do extra than the ordinary and be extraordinary."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melanie

October 21, 2025

5  out of  5
rating by Melanie
"Great service Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dianne Miller

October 14, 2025

5  out of  5
rating by Dianne Miller
"Jessica has been very knowledgable, and very kind/patient with me, as I have navigated as a new widow. David has also been very knowledgable and helpful. Thank you!"
We responded:
"Thank you she is awesome. Thank you for your business. "
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Steven Chick

October 8, 2025

5  out of  5
rating by Steven Chick
"David was very friendly, professional and knowledgeable about my insurance needs. Very positive experience"
We responded:
"David is Awesome! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Madeline C.

September 10, 2025

5  out of  5
rating by Madeline C.
"David is awesome, prompt, helpful, and knowledgeable! He made it so easy to get quotes and information! Really appreciate the great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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D

September 9, 2025

5  out of  5
rating by D
"Always kind and helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melissa Feister

August 28, 2025

5  out of  5
rating by Melissa Feister
"I am super grateful for everyone here, especially Miguel who excelled at doing his job."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shawna Welch

July 9, 2025

5  out of  5
rating by Shawna Welch
"Wonderful agency to work with! David was such a pleasure to speak with, very respectful, and was way above beyond helpful to help me get the best rate! I would recommend this company for all your insurance needs. Thanks again David!"
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Keila Lankton

June 17, 2025

5  out of  5
rating by Keila Lankton
"Jess has been absolutely wonderful to work with at State Farm. She is incredibly kind and understanding, always making me feel comfortable when discussing my insurance needs. What really impresses me is how she goes above and beyond for her clients - she doesn't just do the minimum, but truly takes care of you. Jess is patient with questions, thorough in her explanations, and genuinely cares about finding the right coverage for your situation. It's rare to find someone who combines such professionalism with genuine kindness. If you're looking for an insurance agent who will treat you like family, I can't recommend Jess highly enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark Gatt

May 31, 2025

5  out of  5
rating by Mark Gatt
"Great experience working with Jessica. She has been very responsive, friendly and accommodating to all of my insurance questions.. Recommend her/Agency to anyone looking for any of your insurance needs. Highly recommended."
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Sara Slowik

April 28, 2025

5  out of  5
rating by Sara Slowik
"Brad reviewed our account and saved us a bunch of money"
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Lajuana Willoughby

February 17, 2025

5  out of  5
rating by Lajuana Willoughby
"They always answer any questions I have. They take their time and make sure this "old lady, lol " understands everything before I leave. And I truly appreciate it."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Melissa Day

February 4, 2025

5  out of  5
rating by Melissa Day
"On Monday, called State Farm right when they opened up. Asking a zillion questions. David was very helpful and got us started!
I highly recommend!! Also, when I went to get our proof from the office, very friendly and welcomed us to the State Farm family.

Again, thank you David!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. You are right David and the whole team are awesome!
If you ever have any questions or need assistance, we’re here to help!"
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Ty Guy

January 25, 2025

5  out of  5
rating by Ty Guy
"My agent, David, was very friendly and helped me get an incredible quote saving me over 100 dollars a month from my previous insurance plan. Great staff and easy to work with!"
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Dennis Rodriguez

January 14, 2025

5  out of  5
rating by Dennis Rodriguez
"As always very helpful and curious, highly recommended"
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Ryan Sibary

November 1, 2024

5  out of  5
rating by Ryan Sibary
"David Gundersen has been my agent for a long time now. He has helped me through totaling my truck and now through problems with a Window Replacement. His customer service was top notch in both cases. He goes above and beyond to help!"
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Wayne Robbins

September 24, 2024

5  out of  5
rating by Wayne Robbins
"This office was highly recommended by a good friend. Moving from Pennsylvania, I had signicant insurance changes needed. Miguel was outstanding and I soon regretted not doing my needed changes earlier. Complete professional, will be my agent for as long as need insurance."
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Christopher Beeker

September 24, 2024

5  out of  5
rating by Christopher Beeker
"From the second Jessica talked to me on the phone and began to handle my account I knew I was in the hands of a professional and found the right insurance company to do business with. Professional, intelligent, articulate and caring. I don't often give reviews, but I felt everyone needed to know about Jess and the Brad Chapman State Farm insurance Company is the best. I would recommend Ludington Brad Chapman State farm to all my friends."